Shipping policy
Thank you for shopping with The Paw Purrfect Club, a brand of Paws 'n' Purrs LLC! Here's everything you need to know about how we ship your orders.
Processing Time
All orders are processed within 2-5 business days after payment is confirmed. Orders placed on weekends or holidays will begin processing the next business day.
Shipping Times
Once your order has been processed and shipped, estimated delivery times are:
- Standard Shipping: 7-14 business days
- Expedited Shipping: 3-7 business days (where available)
Please note that shipping times may vary depending on your location and the supplier fulfilling your order.
Shipping Costs
Shipping costs are calculated at checkout based on your order and delivery location.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. Please allow 24-48 hours for tracking information to update.
Multiple Shipments
Some orders may ship in multiple packages from different suppliers. You may receive separate tracking numbers — this is normal and all items will arrive within the estimated timeframe.
Delays
Occasionally, shipping may be delayed due to high order volumes, weather conditions, or carrier delays. We appreciate your patience and will always do our best to keep you informed.
Lost or Stolen Packages
The Paw Purrfect Club, a brand of Paws 'n' Purrs LLC" is not responsible for lost or stolen packages once marked as delivered. If you believe your package is lost, please contact us at support@pawpurrfectclub.com and we will work with the carrier to resolve the issue.
Contact Us
For shipping questions, reach out at: 📧 support@pawpurrfectclub.com 🌐 www.pawpurrfectclub.com